by Katherine Parker | Oct 4, 2021 | Device Security, Managed Security Service Provider, Mobile Devices, MSSP, Network Security
In this IT News Brief October 2021: Purely Practical MDMsDesktop Support Specialist Charles Kanu explains the value of MDMs (Mobile Device Management), and how it enables us to centrally provision, monitor, and secure all endpoint devices. It secures a network....
by Charles Kanu | Oct 4, 2021 | Device Security, Managed Security Service Provider, Mobile Devices, MSSP
Charles Kanu Desktop Support Specialist FacebookTwitterLinkedIn Time is of the essence. As a Desktop Support Specialist of a network security firm, my profession is something like being an EMT for computer networks. On any given day a crisis can come up. The crisis...
by Katherine Parker | Sep 13, 2021 | Disaster Recovery, Disaster Response, Uncategorized
Tropical Storm Nicholas has intensified, and the forecast warns it could hit Southeast Texas with heavy rain and floods. To protect your networks ahead of the storm, we recommend taking the following measures: Shut down and UNPLUG all servers and workstations. UNPLUG...
by Katherine Parker | Aug 30, 2021 | Uncategorized
In this IT News Brief September 2021: Passwords and PromisesAlgorithms crack passwords. But the laws of math, which bad actors will abuse to break passwords and their promises of security, can be used in our favor. We explain. 2FA and MFAWhat is the distinction...
by Katherine Parker | Aug 30, 2021 | Endpoint Security, Hacker Prevention, Network Security, Password Security
Katherine Parker Marketing & Communications FacebookTwitterLinkedIn The Password As a marketing manager armed with a math degree and working for a network security firm, I have a unique vantage into an industry that is not entirely in my wheelhouse, but it is...
by Katherine Parker | Jul 29, 2021 | Digital Transformation, General Information, Incident Response Plan, Managed Security Service Provider, Network Security
In this IT News Brief, August 2021: IT Incident Response PlaybookResponse playbooks for business can cover all sorts of incidents, from natural disaster to sudden loss of and executive. Our focus as an IT service provider would be, of course, on responses to data and...
by Kerri Ellis | Jul 27, 2021 | Backups, Disaster Recovery, Disaster Response, Malware Incident Response, Managed Security Service Provider
Kerri Ellis Chief Executive Officer FacebookTwitterLinkedIn What is an Incident Response Playbook? The short answer is that it’s a set of instructions to follow when the unexpected occurs. These instructions are relevant to just about any situation that a business may...
by Katherine Parker | Jul 2, 2021 | Uncategorized
In this IT News Brief, July 2021: 2021 Cyber ShiftsThe new need for VPN, Virtual hosts, and RDP, which was brought on by the pandemic and the sudden mandate to work from home, left many businesses and staff unprotected. Where are we now in catching up with security?...
by Daniel Mays | Jun 22, 2021 | Device Security, Mobile Devices, Remote Access, Uncategorized, Virtual Desktop Infrastructure (VDI), Virtual Private Network (VPN), Virtualization
Daniel Mays Desktop Support Specialist Daniel’s experience includes years as a Support Manager and Systems Administrator. He has Linux expertise drawn from working at one of Houston’s largest website companies and at a data center, and he knows his way around a...
by Katherine Parker | May 31, 2021 | Data Security, Digital Transformation, Email Environment Security, General Information
In this IT News Brief, June 2021: How do you keep an old-but-reliable app to remain functional in Windows 10?Not all Dinosaur apps need to go extinct just yet. Here is how we helped one customer keep it going after a Windows 10 upgrade. Email troubles with Exchange?If...
